Have an issue or a suggestion? Reach the developer directly.
Check your internet connection and fully close and reopen the App. If it persists, some profile info may be missing — try signing out and back in. If it still happens, contact us.
Subscriptions are managed by Apple: on your iPhone go to Settings → Apple ID → Subscriptions → Forma → Cancel. Premium stays active until the end of the period, with no further charges.
Refunds for App Store purchases are handled by Apple: request one at reportaproblem.apple.com.
In the App go to Profile → Help & support → Delete my account. Your account and all data (plan, measurements, history) are permanently deleted; this cannot be undone. If you can't access the App, email us a deletion request.
On your iPhone enable notifications under Settings → Notifications → Forma. In the App, check which reminders are on and your breakfast time under Profile → Notifications & reminders.
Your calorie target updates automatically about once a month based on your weight entries. It also recalculates instantly when you change Profile → Goal & body info.